Remote Administrative and Customer Support Assistant Job at Manila Recruitment, Harrisburg, PA

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  • Manila Recruitment
  • Harrisburg, PA

Job Description

Remote Administrative and Customer Support Assistant

Company Profile

Our client is dedicated to delivering exceptional dental care at affordable prices, serving patients with a variety of needs. They accept numerous insurance plans and offer a broad range of dental services including cleanings, whitening, extractions, oral surgery, fillings, crowns and bridges, root canals, implants, dentures, sedation dentistry, and mouth guards.

This is a fantastic opportunity for a Remote Administrative and Customer Support Assistant to be part of a thriving organization that values its employees and promotes professional growth.

Duties and Responsibilities:

  • Verify insurance coverage and follow up on outstanding claims.
  • Schedule appointments, reach out to patients, and conduct follow-up communications.
  • Collect and document payments, ensuring accurate recording of receipts.
  • Monitor aging reports to confirm all claims are processed appropriately.
  • Submit dental claims to insurance providers through online platforms, mail, and fax.
  • Appeal non-paid procedures via calls or written narratives.

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